Your Privacy Is Our Responsibility at pbc8

1 Definitions & Scope

Certain terms used in this policy have the following meanings:

• "Platform" refers to pbc8's website, mobile version, and all related digital services.
• "User" refers to any person who has created an account on the pbc8 platform or is using its services.
• "Personal Information" refers to any information through which a person can be identified, directly or indirectly.
• "Processing" refers to any operation performed on data, such as collection, storage, modification, disclosure, transfer, or deletion.

This policy applies to all registered and unregistered visitors of the pbc8 platform. It does not apply to third-party websites or services.

2 Information We Collect

pbc8 may collect the following types of information to improve service quality and ensure a safe environment:

Information Provided Directly

• Full name, date of birth, and gender
• Mobile number and email address
• Preferred username and password (in encrypted form)
• Payment-related information, such as bKash, Nagad, or Rocket account numbers
• Document information required for identity verification

Automatically Collected Information

• IP address and device identifier information
• Browser type, version, and operating system
• Browsing activity and log data on the platform
• Information collected through cookies and similar tracking technologies
• Transaction history and information related to gaming activity

Information Received from Third Parties

• Information received from identity verification service providers
• Information received from fraud prevention and risk assessment services
• Transaction-related information received from payment processors

3 Purpose of Using Information

pbc8 uses collected information for the following legitimate purposes:

• To complete account registration, verification, and management
• To process deposits, withdrawals, and other financial transactions
• To provide customer service and respond to support requests
• To prevent unauthorized access, fraud, and money laundering
• To ensure the security and integrity of the platform
• To implement responsible gambling policies
• To meet legal and regulatory obligations
• To improve platform performance and user experience
• To send personalized promotional offers and communications (only with your consent)

We never sell your information to third parties or share it with any advertisers.

4 Information Sharing & Disclosure

pbc8 may share your information with third parties only in the following circumstances:

Service Provider Partners

We work with trusted service providers who carry out specific operations on our behalf, such as payment processing, identity verification, and technical infrastructure maintenance. These partners are contractually bound to use information only for the specified purpose.

Legal Obligations

To comply with court orders, government directives, or applicable law, we may be required to disclose necessary information to authorities.

Fraud & Security Prevention

Information may be shared with relevant agencies for the purpose of preventing financial fraud, money laundering, or misuse of the platform.

Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity, subject to the terms of this policy.

5 Cookie Policy

The pbc8 platform uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

Types of Cookies

• Essential Cookies: Required for the basic operation of the platform; these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect platform usage statistics to help improve the service.
• Security Cookies: Used to detect and prevent fraudulent activity.

You can manage cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

6 Data Security Measures

pbc8 applies industry-standard technology and practices to protect your personal information:

• SSL Encryption: All data exchanged between the platform and the user is encrypted using SSL/TLS technology.
• Data Minimisation: We collect only the information that is genuinely necessary to provide the service.
• Access Controls: Your information can only be accessed by authorised staff for specific work purposes.
• Security Audits: System security is ensured through regular security assessments and vulnerability testing.
• Password Hashing: All passwords are hashed and stored using strong cryptographic methods.

While we are committed to ensuring the highest level of security, no one can guarantee complete security when transmitting information over the internet. You are also responsible for keeping your account password confidential.

7 Data Retention Period

pbc8 retains your information in accordance with the following policy:

• For active accounts, information is retained for the entire duration of the relationship.
• After an account is closed, information may be retained for the period necessary to meet legal obligations.
• Financial transaction records are retained for the period specified under applicable regulations.
• Information related to fraud or disputes is retained until the matter is finally resolved.

Once the required period has ended, your information is securely deleted or made unreadable.

8 Your Rights

As a registered user on the pbc8 platform, you have the following rights:

Right to Access

You may ask to know what information we have collected about you and how it is being used.

Right to Rectification

If any information stored in your profile is incorrect or incomplete, you may request that it be corrected.

Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, we may be required to retain certain information for a specified period.

Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted.

Right to Data Portability

You may request to receive your information in a structured, commonly used format.

Right to Withdraw Consent

Where processing of your information is based on your consent, you may withdraw that consent at any time. However, this will not affect the lawfulness of processing carried out before the withdrawal.

To exercise these rights, please contact our support team.

9 Protection of Minors

pbc8 is a platform operated exclusively for persons aged 21 or above. We do not knowingly collect any personal information from minors.

If we become aware that a minor has registered, the account will be closed immediately and the relevant information will be deleted. If you believe that a minor has registered on our platform, please let us know.

10 International Data Transfers

Our servers and service provider partners may be located in various countries. Your information may be transferred to countries where data protection laws differ from those of Bangladesh.

Whenever we transfer information internationally, we ensure that appropriate contractual or technical safeguards are in place and that the information is protected to the standards set out in this policy.

11 Third-Party Links

The pbc8 platform may sometimes contain links to third-party services, such as payment gateways. These third parties have their own privacy policies and are responsible for managing their own data.

For payments, the individual privacy policies of bKash, Nagad, and Rocket apply. We recommend that you read their respective policies before using these services.

12 Policy Changes & Updates

pbc8 reserves the right to change or update this privacy policy at any time. For significant changes, we will notify you in the following ways:

• By displaying a clear notice on the platform
• By sending a notification to your registered email address

Continued use of the platform after a change is made will be considered as your acceptance of the updated policy. We recommend that you review this policy periodically.

13 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through the platform
• Support Language: Bengali and English

We will review your request promptly and take appropriate action. pbc8 is always committed to protecting your privacy.